Privacy Policy

Privacy Policy

Last Updated: August 4, 2026

At Roselleq™, we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, browse our collections, or place an order.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide a smooth shopping experience, process orders, and improve our services.

Information You Provide Directly

When you interact with Roselleq™, you may provide information such as:

  • Full name

  • Email address

  • Shipping address

  • Billing information

  • Phone number

  • Payment-related details

  • Customer service communications

This information may be collected when you:

  • Purchase products

  • Contact our support team

  • Subscribe to updates

  • Complete checkout information

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Website interaction data

  • Pages viewed and browsing activity

  • Cookie-related information

This information helps us understand how visitors use our website and improve the overall shopping experience.

2. How We Use Your Information

Roselleq™ uses collected information for purposes including:

Order Processing & Service Support

We use your information to:

  • Process and complete purchases

  • Confirm orders

  • Arrange shipping

  • Provide tracking updates

  • Respond to customer inquiries

Website Improvement

Information may be used to:

  • Improve website functionality

  • Understand customer preferences

  • Enhance product selections

  • Create a better shopping experience

Communication

With your permission, we may send:

  • Product updates

  • New collection announcements

  • Promotional messages

  • Special offers

You may unsubscribe from marketing communications at any time.

Security Protection

We may use information to:

  • Detect suspicious activities

  • Prevent unauthorized transactions

  • Protect customers and our services

3. Protecting Your Information

The security of your personal information is important to us.

Roselleq™ uses appropriate security measures designed to protect customer information, including:

  • Secure payment processing systems

  • Encrypted data transmission technologies

  • Restricted access to personal information

Payment information is processed through authorized payment providers.

Roselleq™ does not store complete credit or debit card information on our own servers after payment processing is completed.

4. Sharing Information With Third Parties

Roselleq™ does not sell your personal information for independent third-party use.

However, we may share necessary information with trusted service providers that help us operate our business, including:

  • Payment processing providers

  • Shipping and fulfillment partners

  • Website hosting services

  • Customer support providers

  • Marketing and analytics partners

These partners only receive information needed to provide their services.

Advertising & Analytics Partners

Certain third-party services may use cookies, pixels, or similar technologies to understand website activity and provide more relevant advertising experiences.

Examples may include:

The information collected by these companies is handled according to their own privacy policies.

5. Cookies Policy

Roselleq™ uses cookies and similar technologies to improve website performance and provide a better shopping experience.

Cookies are small data files stored on your device that help websites remember information about your visit.

We may use cookies for:

Essential Cookies

Used for important website functions, including:

  • Shopping cart features

  • Checkout processes

  • Account functions

Analytics Cookies

Used to understand:

  • Website usage patterns

  • Visitor interactions

  • Performance improvements

Marketing Cookies

Used to support advertising activities and provide more relevant content.

You may adjust cookie settings through your browser. Please note that disabling cookies may affect certain website functions.

For more information about Shopify cookies, please visit:

https://www.shopify.com/legal/cookies

6. External Links

Our website may contain links to third-party websites or services.

Roselleq™ is not responsible for the privacy practices, security, or content of external websites.

We recommend reviewing the privacy policies of any third-party websites you choose to visit.

7. California Privacy Rights

Roselleq™ respects applicable privacy rights under California privacy regulations.

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to personal data

  • Requesting correction of inaccurate information

  • Requesting deletion of certain information

  • Managing marketing communication preferences

To submit a privacy-related request, please contact us using the information below.

8. Children’s Privacy

Roselleq™ does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us promptly so we can review and remove the information when appropriate.

9. Data Security & Incident Response

We take reasonable steps to protect customer information.

In the event of a security incident affecting personal information, we will follow applicable laws and provide required notifications to affected individuals.

10. Email Communication Compliance

Roselleq™ collects email information to:

  • Confirm orders

  • Provide service updates

  • Communicate regarding purchases

If you choose to receive promotional emails, you may unsubscribe at any time through the unsubscribe link included in our messages.

We respect your communication preferences and process opt-out requests promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised date.

We encourage you to review this policy occasionally to stay informed about how we protect your information.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Company Name:
Taiyuan Linna Network Technology Co., Ltd.

Email:
service@roselleq.com

Thank you for trusting Roselleq™.

We are committed to protecting your privacy while helping you create a comfortable and beautiful home experience.