Terms of Service

Overview

Welcome to Roselleq™.

These Terms of Service describe the rules, responsibilities, and conditions that apply when you access or use our website, browse our collections, or purchase products from our online store.

Throughout these Terms, the words “we,” “us,” and “our” refer to Roselleq™. Our website, products, content, and services are provided to offer customers a convenient and enjoyable shopping experience.

By visiting our website, placing an order, or using any part of our services, you agree to follow these Terms of Service and our Privacy Policy. If you do not agree with these terms, please discontinue use of our website.

SECTION 1 - Website Access & Customer Information

By using Roselleq™, you confirm that you meet the legal age requirements in your location or have permission from a parent or legal guardian to use our services.

When purchasing products or interacting with our website, you may be required to provide information including:

• Name and contact details

• Shipping information

• Billing information

• Payment details

You agree that all information provided is accurate, complete, and current.

You are responsible for maintaining the confidentiality of any account information and for all activities completed through your account.

SECTION 2 - Product Information

At Roselleq™, we make every effort to present our home textile collections accurately.

However, please understand that:

• Product colors may vary slightly depending on your device display settings

• Fabric textures and appearances may differ due to screen limitations

• Product details may be updated or adjusted when necessary

We reserve the right to modify product descriptions, pricing, availability, or discontinue products at any time without prior notice.

Product availability and purchase quantities may be limited depending on location or inventory conditions.

SECTION 3 - Orders & Purchases

Submitting an order through Roselleq™ represents your request to purchase selected products.

Orders are only confirmed after payment verification and acceptance by our team.

We reserve the right to:

• Decline or cancel orders when necessary

• Correct pricing or product information errors

• Limit quantities purchased by individual customers

If an order change or cancellation is requested, please contact us as soon as possible. Once processing begins, modifications may no longer be available.

All purchases are intended for personal household use and may not be resold without authorization.

SECTION 4 - Pricing & Payment Information

All product prices displayed on Roselleq™ are subject to change without notice.

The final amount charged will be the price shown during checkout confirmation.

Prices may not include:

• Applicable taxes

• Shipping charges

• Customs fees

• Import-related costs

You agree to provide accurate payment and account information when completing purchases.

By submitting payment details, you confirm that:

• You are authorized to use the selected payment method

• Your payment information is valid

• You agree to pay all applicable charges related to your order

SECTION 5 - Shipping & Delivery

Roselleq™ works with trusted fulfillment partners to deliver orders efficiently.

Delivery dates provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by:

• Shipping carriers

• Customs processing

• Weather conditions

• Events outside our reasonable control

Once an order has been transferred to the shipping carrier, delivery responsibility follows the carrier’s handling process.

SECTION 6 - Intellectual Property

All content available on Roselleq™, including but not limited to:

• Brand names

• Logos

• Product images

• Website designs

• Text and graphics

• Marketing materials

is owned by Roselleq™ or authorized partners and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial purposes only.

Without written permission, you may not:

• Copy or reproduce website content

• Modify or distribute materials

• Use our trademarks or branding

• Create derivative works from our content

All rights not specifically granted remain reserved.

SECTION 7 - Third-Party Services

Our website may include access to third-party services, payment providers, or external links.

Roselleq™ does not control and is not responsible for third-party websites, services, or content.

Your use of external services is subject to the terms and policies of those providers.

SECTION 8 - Shopify Platform

Roselleq™ is supported by Shopify, which provides the platform technology used to operate our online store.

However, purchases made through our website are transactions directly between customers and Roselleq™.

Shopify is not responsible for:

• Product sales between customers and Roselleq™

• Product-related claims

• Losses or damages connected with purchased items

SECTION 9 - Privacy & Personal Information

Your privacy is important to us.

Information collected through our website is handled according to our Privacy Policy.

By using Roselleq™, you acknowledge that certain information may be processed through Shopify and trusted service providers necessary to complete orders, provide customer support, and improve website services.

SECTION 10 - Customer Feedback

If you submit reviews, comments, suggestions, photos, or other content to Roselleq™, you grant us permission to use such content for business purposes, including improving our services and promoting our products.

You confirm that:

• Your submitted content belongs to you

• Your content does not violate third-party rights

• Your feedback is accurate and lawful

Roselleq™ reserves the right to remove content that violates these Terms.

SECTION 11 - Errors & Updates

Occasionally, website information may contain errors, including:

• Product descriptions

• Pricing details

• Availability information

• Promotions

Roselleq™ reserves the right to correct inaccuracies, update information, or cancel affected orders when necessary.

SECTION 12 - Prohibited Activities

You agree not to use our website for unlawful purposes or activities that may damage our services.

Prohibited actions include:

• Attempting unauthorized access

• Uploading harmful software

• Misusing website content

• Collecting customer information without permission

• Providing false information

• Violating applicable laws

We reserve the right to restrict access to users who violate these Terms.

SECTION 13 - Disclaimer

Roselleq™ provides website content and products on an “as available” basis.

While we strive to provide accurate information, we do not guarantee that:

• Website access will always be uninterrupted

• All information will always be error-free

• Product availability will remain unchanged

Your use of our services is at your own discretion.

SECTION 14 - Limitation of Liability

To the maximum extent permitted by law, Roselleq™ and its partners are not responsible for indirect, incidental, or consequential damages resulting from:

• Website use

• Product purchases

• Service interruptions

• External circumstances beyond our control

SECTION 15 - Indemnification

You agree to protect and hold Roselleq™, its partners, and service providers harmless from claims, damages, or expenses resulting from:

• Violation of these Terms

• Misuse of our services

• Violation of applicable laws or third-party rights

SECTION 16 - Changes to Terms

Roselleq™ may update these Terms of Service from time to time.

Updated versions will be posted on this page with the revised effective date.

Your continued use of our website after changes are posted means you accept the updated Terms.

SECTION 17 - Contact Information

If you have questions regarding these Terms of Service, please contact us:

Email: service@roselleq.com

Company Name:
Taiyuan Linna Network Technology Co., Ltd.

Thank you for choosing Roselleq™.

We appreciate your trust and look forward to creating a comfortable shopping experience for your home.